Wairimu’s Online Fashion Shop – Powered by GetSalesBot

Background:
Wairimu runs an online boutique based in Nairobi, selling trendy shoes and clothes via Facebook and Instagram. She recently started running ads to drive traffic to her WhatsApp Business page. But engaging every customer manually became overwhelming. That’s when she connected GetSalesBot to her pages.

1. Gathering Information: “What style are you looking for?”

When a customer clicks her Facebook ad, GetSalesBot automatically greets them on WhatsApp with:

“Hi! Karibu to Wairimu Styles 👗👟 What are you looking for today – shoes, dresses, or something casual?”

👉 A customer types, “Looking for white sneakers.”

💡 Case Tip: The bot captures this keyword (“white sneakers”) and stores it as a preference.

2. Analyzing Preferences: Pattern ni white sneakers!

As more people message in, the bot starts noticing patterns. For example, 70% of users from Nairobi CBD are asking about sneakers. So GetSalesBot knows to promote sneaker deals more often in that area.

💡 Case Tip: Wairimu checks her GetSalesBot analytics and sees “sneakers” and “white” are trending keywords. She prepares a weekend discount offer accordingly.

3. Smart Product Recommendations: “You’ll love these”

The next time someone mentions “sneakers,” the bot automatically replies with:
“Check out these best-selling white sneakers 👟 – now only KSh 2,500! Want more colours?”

📸 The bot pulls 2-3 options with pictures and prices directly from her product catalog.

💡 Case Tip: This cuts down the time Wairimu would have spent sending photos one-by-one on WhatsApp.

4. Providing Details & Inventory Info: No disappointments

The bot follows up with:
“Sizes available: 37 – 42. Limited stock. We deliver same-day in Nairobi. Ready to order?”

💡 Case Tip: The bot is synced with her inventory spreadsheet, so it doesn’t recommend out-of-stock items. Customers trust her more because they always get what’s shown.

5. Answering Questions & Closing Sales: Like a pro

If the customer asks, “Do you deliver to Rongai?” the bot immediately replies:
“Yes, we do! Rongai deliveries take 1 day and cost KSh 200.”

💡 Case Tip: Wairimu doesn’t have to keep her phone glued to her hand. The bot handles 80% of routine questions while she packs orders.

6. Personalized Follow-ups: “Still interested?”

If the customer browsed sneakers but didn’t buy, the bot can follow up a day later:
“Hi! Still thinking about those white sneakers? Today we’re offering KSh 300 off just for you 😊 Want to grab the deal?”

💡 Case Tip: These automated follow-ups boost conversions without being pushy.

Final Word from Wairimu:

“Since I started using GetSalesBot, it’s like I have a full-time digital assistant. My sales doubled, and I can finally focus on growing my business instead of replying to the same questions all day.”